Job Summary  

Clerical support work in establishing, preparing, completing, reviewing, processing, and maintaining human resources forms, records and files, including entering data to the District’s automated systems. This class is located in the Human Resources Division which has a significant role in personnel administration and employee relations for the Duval County Public Schools.  Contacts require basic courtesy, tact, and effectiveness in requesting or providing information, asking questions or obtaining clarification. 

Essential Functions

1. Establishes and maintains human resources files and associated records.

2. Reviews, researches, prepares, completes, and processes a variety of human resources forms, records, and files.

3. Responds to inquiries and provides information on human resources matters and issues.

4. Types correspondence, memoranda, reports, and other office and human resource documents.

5. Enters human resources-related data to the District’s automated systems.

6. Compiles data for development of recommendations, reports, and spreadsheets.

7. Provides procedural guidance, assistance, and training to other employees on human resources matters.

8. Prepares routine correspondence and reports.

9. Performs other duties as assigned.

Probation: Six (6) months

 
Qualifications

Open Requirements:  A two (2) year combination of education, training, and/or experience in clerical /secretarial work, one (1) year of which must have included performance of human resources-related functions as the primary purpose for which such job existed and involved data entry to and the regular use of an automated human resource system. Human Resource experience with SAP or comparable automated human resource systems for a large, complex organization preferred. Must be able to type at a rate of 20 correct words per minute.

Promotional Requirements: All permanent employees who have served for one (1) year in the class of Human Resources Aide Assistant may be automatically promoted to Human Resources Aide, upon recommendation of the Assistant Superintendent of Human Resources.   

Licensing:  NA

Knowledge, Skills, and Abilities

• Knowledge of laws, rules, regulations, policies, procedures, and guidelines governing the District’s human resources activities
• Knowledge of data-gathering techniques, methods, and procedures
• Strong oral, written, and interpersonal communication skills
• Strong word processing and spreadsheet skills
• Strong organizational skills
• Strong time management skills
• Strong prioritization skills
• Ability to read, understand and apply laws, rules, regulations, policies, procedures, and guidelines governing the District’s human resources activities
• Ability to learn Duval County Public Schools’ human resource practices and procedures and automated systems
• Ability to establish and maintain human resources records and files
• Ability to perform and verify arithmetic computations
• Ability to compile data
• Ability to communicate effectively
• Ability to follow oral and written instructions
• Ability to operate personal computers and use software applications
• Ability to honor confidential information
• Ability to operate standard office equipment
• Ability to establish effective working relationships
• Ability to type at a rate of 30 correct words per minute