This job posting will close at 11:59 PM on November 23, 2026.
Job Summary
Coordinates transportation services within assigned geographic area. Ensures school bus contractors operate within Duval County School Board contract guidelines.
Essential Functions
- Serves as liaison with parents, contractors, and school officials. Processes complaints and concerns from the educational community regarding school bus transportation.
- Views school bus videos to investigate complaints and potential misconduct.
- Determines student eligibility for transportation services, safe and approved bus stops, hazardous walking conditions, and other related school transportation services.
- Monitors contractor compliance with transportation services contracts by conducting field visits to schools, bus stops, and bus terminals.
- Creates, updates, and evaluates assigned bus stops, trips, and routes for maximum logistics, mileage, and ridership efficiency, utilizing routing software.
- Attends meetings and conferences with schools, contractors, advisory council, and orientations. Conducts training at school sites.
- Compiles reports on contractor performance guarantees, accidents, incidents, and related concerns. Responds to bus accidents / incidents as required.
- Performs other duties as assigned.
Compensation
The annual salary for this position is $58,656.
Minimum Qualifications
Education: Bachelor’s degree in business, education, or related field, from an accredited college or university.
Experience: Three (3) years transportation related experience, to include planning, scheduling, maintaining routes, and implementing efficiency and optimization techniques preferred. Proficient in basic computer skills and able to operate personal computers and associated software applications to include word processing, database, and spreadsheets.
Certifications & Licenses: NA
Knowledge, Skills, & Abilities
- Strong knowledge of public-school administration including daily school bus transportation and student management functions
- Strong knowledge of customer service practices, principles, and procedures
- Knowledge of federal, state, and local statutes; rules, policies, procedures, and program objectives related to student transportation
- Knowledge of characteristics and behaviors of exceptional students related to transportation requirements
- Strong oral, written, and interpersonal communication skills
- Basic word processing, spreadsheet, and database software skills
- Strong analytical skills
- Strong problem-solving skills
- Strong organizational skills
- Strong detail orientation skills
- Ability to multi-task with high work volumes and short time frames
- Ability to exercise sound independent judgment